Business Management Training

Introduction to Strategy and Strategic Planning

Management of Change

Problem Solving and Decision Making

Resource Management

Every organisation should have a clear strategy and have the necessary resources to carry it through. At a time of turbulent change and intense competition, middle and senior managers are often embroiled in day-to-day issues where one urgent problem follows another. This means they have little time to devote to strategic thinking. A good understanding of the elements of strategy will help focus and direction of the organisation and will enable the company to face new and stronger competitors.

Delegates will:

• Understand the importance of Strategy
• Familiarise themselves with concepts such as SWOT analysis and Ansoff’s Matrix
• Learn how to compile strategic corporate plans
• Implement these plans whilst having control and contingency policies in place

Who should attend?: All managers and executives who have some input into the overall strategic decision making process and managers who are involved in their own divisional strategies.

Individuals are suspicious of change since it inevitably involves different actions and practices than those, which they are currently familiar with and used to. Change is a 'black box' that needs to be unlocked with care!

The course is a one day event which involves participants working on their own specific change events and creating plans and procedures which will help smooth their change processes through group and individual feedback, exercises, formal inputs etc.

Who Should Attend?: Managers and supervisors who have to implement change but may have had little to do with the change decisions. They are now implementing decisions of others and need to know how to deal with the problems of implementing the change and living in a changing environment.

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Delegates will learn a rational process for problem solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions. This one-day course aims to provide a framework of skills, best practices and procedures that will enable the delegates to improve, review and work in a problem management situation.

Who should attend?: Anyone whose work involves solving problems and making decisions.

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The objectives of this course are to provide an introduction to the issues of resource management specifically the planning and allocation of staff to programmes project and tasks. Delegates will be able to understand the issues associated with the introduction of Programme Management, and possible approaches to overcoming the problems of planning and allocation of staff to programmes, projects and tasks.

Course Outline:

• Organising resource management
• Identifying the business requirements for human resources
• Identifying the scale, scope, numbers and skills to carry out the work
• Job/Task design, flexible staffing
• Measuring the existing skill and experience base
• Mapping the existing resources on to requirements
• Resource planning, relationship to programmes, projects and tasks/jobs
• Identifying losses, recruitment gains
• Entry and exit strategies policies
• Succession planning
• Resource conflict management
• Setting and dealing with priority management
• Building a resource management model
• Organisation models for Resource Management
• Staffing resource pools, consultants, contractors, permanent staff, the balance?
• Feedback and monitoring resource usage, utilisation, effectiveness an efficiency
• Skill teams and team working
• Training and development schemes

Who should attend?: Managing Directors, Operations Managers, Human Resources Managers and anyone in charge of resources within an organisation.

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