Management and Personal Development Training Courses

Targeted towards all levels of personnel, these courses are led by tutors who are expert in their field, are able to deliver excellent coaching to individuals and in turn offer constructive criticism and feedback.

Click here to download our public course schedule.

Click on a course title below for a detailed outline...

All of our courses include good practical exercises and excellent interaction with the group in the form of discussions and role-play.

All programmes can be offered as public courses, be tailored to your individual needs or if you prefer we can come to your premises (regardless of location) and conduct customised training for you.

Business Management Training

• Introduction to Strategy and Strategic Planning
• Management of Change
• Problem Solving and Decision Making
• Resource Management

Coaching and Mentoring

• Coaching Techniques – The Manager as a Coach
• Mentoring for Results in the Workplace
• Neuro Linguistic Programming (NLP)
• Emotional Intelligence

Communicating and Negotiating

• Key Communication – Interpersonal Skills
• Written Communication Skills (Memos, Letters, Reports)
• Profitable Negotiating Skills

• Health, Safety (IOSH) and Risk Assessment

Managing Others

• Introduction to Management and Leadership
• Appraisal Skills
• Supervisory Skills for New Managers
• Supervisor Development
• The Art of Motivating Others
• Conflict Management – Dealing Effectively with Difficult People
• Advanced Management and Leadership Skills
• Making Meetings Work
• Team Building Techniques

Sales and Marketing Training

• Successful Sales Skills
• Effective Telesales Skills
• Face to Face Selling Skills
• Advanced Consultative Selling and Account Management
• Introduction to Marketing
• Preparing and Implementing a Marketing Plan
• Improving Customer Service
• Telephone and Reception Skills

Presentation Skills Training

• Introductory Presentation Skills
• Advanced Presentation Skills

Project Management Training

• Introductory Project Management Skills
• Advanced Project Management Skills
• Producing a Successful Tender

Personal Development Skills

• Stress Management

• Essential Time Management

• Assertiveness and Personal Influencing

• Creative Thinking – Innovative Ideas

• Train The Trainer

• Minute Taking

Recruitment Training

• Recruitment and Selection Interviewing
• Outplacement Skills