Quick links:

Recruitment and Selection Interviewing

Outplacement Skills

Recruitment and Selection Interviewing

The cost in terms of time, money, resources and effort in getting the selection process wrong can be enormous. This seminar is designed for line managers, personnel specialists, recruiters, team leaders and all others whose job requires them to take part in effective recruitment and selection interviewing. The aim of the seminar is to enable participants to conduct more successful interviews which lead to effective recruitment and selection decisions. The seminar will enable delegates to:

  • Understand fully the complete selection process
  • Specify the requirement of the job itself
  • Decide what kind of person you need
  • Plan an effective interview
  • Ask questions which find out what the candidate is really like
  • Manage and develop the candidate responses
  • Test knowledge, skills and attitude
  • Assess candidates accurately and select the best person for the job
  • Improve their overall recruitment and selection interviewing performance

Course Outline:

  • Principles and process of selection
  • What is in a job description
  • Types of interview
  • How to structure the interview
  • The four levels of communication
  • Response style
  • Designing questions
  • Experiential questions
  • Gathering evidence
  • Testing candidates
  • The assessment model
  • Evaluating the interview and assessing yourself as an interviewer

...top of page

  Outplacement Skills

Outplacement is an effective and well-tested method of helping people readjust to changed circumstances with the minimum of difficulty and distress. It offers a mix of reassurance, skilled practical help and coaching, which is enormously helpful to anyone in search of a new job. At the same time it enhances the reputation of the sponsoring organisation.

The Training may be provided in the following formats:

  1. A one-day Workshop, giving an over-view of the above topics, supported by basic reference notes, presented as a Manual.
  2. A two-day Workshop, with practical work and skills training to augment the day one programme.
  3. A three-day Workshop offering casework and role plays to achieve skills transfer
  4. A customised programme of appropriate length, to the client’s specification. We will provide support in developing that specification, if required.

Course Outline:

Part 1: Understanding Outplacement Concepts & Issues

  • Why Outplacement? Benefits to the employees and to the sponsoring organisation.
  • What Outplacement is and is not.
  • The range of Outplacement services and how to position your organisation appropriately.
  • The logistics of Outplacement: staffing and budgetary implications.
  • Planning an Outplacement project.
  • Launching the programme.

Part 2: The Range of Outplacement Services

  • One-to-One Counselling
    • to deal with worries, concerns and create a positive mindset
    • with psychometric assessment to identify aptitudes and ‘best-fit’ roles
    • to establish personal preferences and life goals
    • to create a range of options for investigation
    • to lay the foundation for action planning
  • CV Review and Development
    • how to produce the ‘perfect’ CV
    • adapting a CV to appeal to a range of prospective employers
    • critiquing an existing CV
    • optional CV creation and production
  • Job Search – Organising for Methodical and Productive Job Search
    • sourcing prospective employers
    • decoding advertisements
    • principles of replying to advertisements by letter and by telephone
    • dealing with application forms
    • proactive approaches to target companies
    • networking effectively
    • using basic sales techniques to get interviews
    • coaching applicants to the starting line
    • optional on-going coaching
  • Preparing Employees for Job Interviews
    • personal presentation and body language
    • types of interviews and how to handle them
    • types of interviewers and how to respond to them
    • questions to ask at interview – and those to avoid
    • dealing with difficult interview questions – classic responses
    • interviewee’s checklist, including dos and don’ts
    • interview training with video-based feedback
    • coaching to the starting line
    • optional on-going coaching
  • Developing supportive, Job-Search reference documentation
  • Customised Advice: on further education and / or the option of
    starting their own business
  • How to structure effective, ongoing support, if that is the organisation’s policy
  • “Surgery” Sessions to deal with delegates’ objectives, issues and concerns

Who should attend?: HR Managers who need to improve their outplacement skills and anyone looking for a new job following redundancy.

...top of page